1. Introduction

Nerve Solutions (“Nerve Solutions”, “Company”, “we”, “our” or “us”) is committed to protecting the privacy, confidentiality and security of the personal information entrusted to us. We recognize the importance of privacy and are dedicated to handling personal information responsibly and in compliance with applicable data protection laws and industry best practices.

This Privacy Policy describes how we collect, use, process, store, protect and disclose personal information when individuals visit our website, communicate with us, request information about our services or otherwise engage with us.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of this Privacy Policy

At Nerve Solutions, we are committed to protecting personal information in accordance with applicable privacy and data protection laws, including the Digital Personal Data Protection Act, 2023 (India), where applicable.

This Privacy Policy applies to:

• Visitors of the Nerve Solution website.

• Individuals submitting inquiries through our contact forms.

• Prospective customers and business partners.

• Representatives of organizations interacting with Nerve Solutions.

• Individuals requesting demonstrations, consultations or information regarding our services.

This Privacy Policy applies only to information collected through our website and business communications and does not apply to third-party websites that may be linked from our website.

3. Changes to this Privacy Policy

Nerve Solutions may update this Privacy Policy periodically to reflect changes in business practices, legal obligations or operational requirements.

Any updates will be published on this page along with the revised effective date.

4. Information We Collect

Nerve Solutions collects only limited personal information necessary to facilitate business communications and service-related interactions.

4.1 Personal Information Provided by You

When you submit an inquiry through our website, we may collect:

• Full Name

• Email Address

• Company/Organization Name

The information is voluntarily provided by you through our website contact forms.

4.2 Information Collected Automatically

Our website may automatically collect limited technical information necessary for website functionality, including:

• Browser type and version

• Device type

• IP address

• Date and time of access

• Referring website information

Such information is generally collected through the underlying website hosting platform and is used solely for operational, security and performance purposes.

5. Sources and Methods of Data Collection

We collect personal information directly from individuals through:

• Website contact forms

• Business inquiry submissions

• Demo requests

• Direct communications initiated through the website

Nerve Solutions does not purchase personal information from third-party data brokers or external marketing databases.

6. Purpose of Data Collection and Processing

Nerve Solutions collects and processes personal information for legitimate business purposes, including:

• Service Delivery

To provide information regarding our software solutions, consulting services and professional offerings.

• Demo Scheduling

To schedule product demonstrations, meetings, consultations and discussions requested by prospective clients. • Consulting and Business Engagements

To communicate with organizations regarding consulting services, partnership opportunities and technical discussions.

• Business Communications

To respond to inquiries, provide requested information and maintain ongoing business communications.

• Legal and Regulatory Compliance

To comply with applicable legal obligations, regulatory requirements and lawful requests from authorities.

Personal information is processed only for the purposes for which it was collected and is not used for unrelated activities without an appropriate legal basis.

7. Lawful Basis for Processing

Where required under applicable laws, Nerve Solutions processes personal information based on consent, to respond to business inquiries, provide requested services, fulfil contractual or pre-contractual obligations, comply with legal or regulatory requirements, and for other legitimate business purposes permitted by applicable law.

8. Data Sharing and Disclosure

Nerve Solutions respects the confidentiality of personal information and does not sell, rent, trade, or commercially disclose personal information to third parties.

We collect only the personal information necessary to respond to business inquiries and provide our services. We do not intentionally collect sensitive personal data through our website and request that users do not submit such information unless specifically requested or required for a legitimate business purpose.

Personal information may be disclosed only:

• Where required by applicable law or regulatory requirements.

• In response to valid requests from regulatory authorities, courts, or other authorized government agencies.

• To protect the rights, property, or safety of Nerve Solutions, our customers, or others.

• Where necessary to establish, exercise, or defend legal claims.

Based on our current business operations, personal information collected through the website is not routinely shared with third parties.

9. International Data Transfers

Nerve Solutions does not intentionally transfer personal information outside the country or jurisdiction in which it is collected. Any future international transfers, if required, shall be conducted in accordance with applicable data protection laws and appropriate safeguards.

10. Data Retention

Nerve Solutions retains personal information only for as long as necessary to:

• Fulfil the purposes for which the information was collected.

• Maintain legitimate business records.

• Comply with applicable legal, regulatory, tax, accounting, or contractual requirements.

• Resolve disputes and enforce agreements.

Retention Period: Personal information is retained for one year, unless a longer retention period is required or permitted by applicable law.

Personal information is stored and processed using secure cloud-based business systems and related business applications. When personal information is no longer required or the applicable retention period has expired, it is securely deleted or disposed of using appropriate security measures.

11. Information Security

Nerve Solutions implements reasonable administrative, technical and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, misuse, loss or destruction.

11.1 Access Controls

Access to personal information is restricted to authorized personnel on a need-to-know basis and is managed through appropriate role-based access controls. Personal information is stored and processed using secure cloud-based business systems and related business applications. We implement appropriate administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

11.2 Encryption

We use industry-standard security measures, including encryption, access controls, authentication mechanisms, and logging, where appropriate, to help safeguard personal information against unauthorized access, disclosure, alteration, or destruction.

11.3 Security Monitoring

Administrative activities and access events may be monitored through authorized logging and audit mechanisms to support security monitoring, accountability, and the protection of personal information.

11.4 Incident Management

In the event of a suspected or confirmed security incident involving personal information, Nerve Solutions will promptly investigate the incident, take appropriate remedial measures to mitigate its impact, and comply with applicable legal and regulatory requirements.

Where required by applicable laws, affected individuals and relevant authorities will be notified in accordance with applicable legal obligations.

12. Cookies and Tracking Technologies

12.1 Cookies

Nerve Solutions does not directly implement or manage cookies on its website. However, the website is hosted on the Framer platform, which may deploy essential, functional, or analytics-related cookies as part of its platform operations and service delivery. Users can manage or disable cookies through their browser settings.

12.2 Analytics

Nerve Solutions has not independently configured third-party analytics tools such as Google Analytics.

Any analytics functionality available on the website may be limited to services inherently provided by the Framer platform.

12.3 Advertising and Marketing Cookies

Nerve Solutions does not intentionally deploy:

• Advertising cookies

• Remarketing technologies

• Behavioural tracking tools

• Third-party advertising tags

No third-party advertising cookies are intentionally implemented by the Company.

13. Your Privacy Rights

Subject to applicable laws, individuals may have the right to:

• Request access to their personal information.

• Request correction of inaccurate information.

• Request deletion of personal information.

• Withdraw previously provided consent by contacting us using the details provided in this Privacy Policy. Withdrawal of consent will apply prospectively and may affect our ability to provide certain services or respond to specific requests.

• Raise concerns regarding the processing of personal information.

• Seek grievance redressal Nerve Solutions will evaluate and respond to requests in accordance with applicable legal requirements.

14. Data Subject Requests

Requests relating to access, correction, deletion, retention or other privacy matters are reviewed and managed by the authorized administrator responsible for maintaining the relevant data repositories.

Individuals wishing to exercise their privacy rights may contact us using the details provided below.

15. Third-Party Websites

Our website may contain links to external websites or third-party resources. Nerve Solutions is not responsible for the privacy practices, content or security of third-party websites.

Users are encouraged to review the privacy policies of such websites before providing any personal information.

16. Children’s Privacy

Nerve Solutions’ website and services are intended for business and professional use and are not directed toward individuals under the age of 18 years.

We do not knowingly collect personal information from children through our website.

17. Contact Information

For questions, concerns or requests related to this Privacy Policy or the processing of personal information, please contact:

Nerve Solutions

31st Floor, A Wing, Marathon Futurex, NM Joshi Marg, Lower Parel, Mumbai – 400013, India.

Website: www.nerve.solutions

Email: nslegal@nerve.solutions